PRIVACY POLICY AND PERSONAL DATA PROTECTION

This Privacy Policy and Personal Data Protection Policy contains our privacy practices and an explanation of how personal data is processed, and is aimed at protecting your privacy. This policy regulates the right to privacy and the security of personal data and other data that is subject to processing.
Please read the Privacy Policy and Personal Data Protection Policy before you start shopping, and check it periodically for the latest information about our privacy practices.
The collection, processing, and storage of personal data by 1 MARKET is carried out in accordance with the Law on Personal Data Protection and its latest amendments applicable in the Republic of North Macedonia.

• Purposes and method of processing
For successful fulfillment of orders, it is necessary to process certain data. The data processed by 1 MARKET includes:

First and last name;

Residential address / product delivery address;

Gender;

Email address;

Customer phone number;

Bank account (in cases of refunds/returns).

The collection of the above data is intended to enable us to deliver the requested products and to inform customers about the current status of their order.
The company 1 MARKET undertakes to protect the privacy of all customers. We collect only the basic customer (consumer) data listed above, which is necessary to process orders and inform users in accordance with good business practice and in order to provide quality service. All customer/consumer data is carefully protected from loss, destruction, falsification, or unauthorized access. Employees of 1 MARKET are obliged to respect the confidentiality of your data and to implement measures for its protection.

• How 1 MARKET processes data
Personal data is processed in a conscientious and transparent manner, in accordance with applicable personal data protection regulations (Law on Personal Data Protection), to the extent necessary and sufficient exclusively for the purposes of processing.
When processing personal data, the necessary technical and organizational measures are taken to ensure an appropriate level of security, including protection against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage.
The personal data processed is not shared with third parties, except where there is a legal obligation. As an exception, when delivery and performance of the selected service requires engagement of an authorized entity/service provider, the data requested by that provider will be supplied, and the provider must ensure protection of the personal data that needs to be processed in the course of providing their services.
Personal data submitted/processed through the website is stored for as long as necessary to fulfill the purposes for which it is processed, applying the following retention periods:

Data provided for the execution of a specific service and payment is retained until administrative and accounting procedures are completed;

Registration, login, and marketing data is retained until consent is withdrawn, i.e., until a request for deletion is implemented.

• Data security
We take data security seriously and implement numerous precautionary measures to protect personal data and other information we learn about you. You can access your personal data on our website by registering and entering a username and password. This password is encrypted. We recommend that you do not share your password with anyone.
Your personal data is stored on a protected server accessible only to us. We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology to ensure your personal data is secured during transmission.
Payment data: The card payment details you enter are not stored or transmitted through our servers. Transactions are processed through the payment processing systems of the banks we cooperate with, which are certified by VISA and Maestro Card for transaction processing. At the moment you make a payment and enter the data, it is processed via the banks’ HTTPS security protocol using SSL technology. We cannot see your card data. The only transaction information visible to us is your first and last name from the payment card and the amount of the transaction; all other data is encrypted.
Unfortunately, no data transmission over the internet or any other wireless network is 100% secure. As a result, while we implement commercially reasonable security measures, we cannot guarantee the security of any information transmitted to the website and are not responsible for the actions of any third party that may obtain such data.

• Children’s (minors’) personal data protection policy
1 MARKET does not allow use and registration by minors (children under 14 years of age), and such use is prohibited. We will immediately remove the profile and related data if it becomes known that it belongs to a registered user under the age of 14.

• “COOKIES”
The website www.1market.mk uses “cookies” to help users tailor their internet use to their needs. A “cookie” is a text file placed on the user’s computer hard drive by a web server. Cookies cannot be used to run programs or deliver viruses to the user’s computer. They are assigned uniquely to users and can be read only by the web server within the domain that sent them. One of the main purposes of cookies is to provide conveniences that save you time.
Details of the Cookie Policy are available at the following LINK.

• Rights of buyers/consumers
Consumers have the right to be informed about the processing of their personal data and have the right to request access to, correction, or deletion of personal data, restriction of processing of their personal data, or to lodge an objection.
Consumers have the right to withdraw their given consents related to the processing of their personal data at any time.

• Changes to the privacy and personal data protection policy
1 MARKET may change and supplement this Privacy and Personal Data Protection Policy at any time. For every change or supplement, we will post a visible notice on the website. Your comments regarding this policy are welcome.
Statements in this policy may be amended and each amendment will be recorded. We invite you to review this policy whenever you open this website to learn about the latest changes related to the use of your personal data and data associated with purchasing products. The collection of your personal data is in accordance with personal data protection regulations and other laws governing this matter.

• Contact
All questions and requests regarding the processing of personal data through the website www.1market.mk and regarding this Privacy and Personal Data Protection Policy can be submitted via:

Phone: 02 3109 993

Email: contact@1market.mk

Sincerely,
1 MARKET DOOEL Skopje